Customs AssistantAI assistance
01 / WHY · Freight forwardersKeep questions from delaying handoffs.
Give operations and customs shared answers and context.
02 / WHAT
Help teams resolve shipment questions.
- Ask about a shipment during an operational handoff
- Review responses with freight and customs context
- Leave customs decisions with the customs department
03 / HOW
How it works.
Ask about the shipment
Ask what delays the handoff.
Explore the answer
Review responses and shipment details.
Confirm the action
Customs decides the next action.
Shared answers across freight and customs.
AI assists; your broker or customs expert remains responsible for customs decisions.
Available in Gothia. Digitoll assistance is a separate Norway pilot.